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With CRM Recruit we can have a global standardised process but also have the flexibility to vary things where we need to for legal or statutory purposes.
Chris Pirie
Student Systems Manager, Heriot-Watt University

The Challenge

Creating a consistent, improved user experience across multiple campuses.

The Results

  • Standardising data and processes across multiple global campuses
  • Improving the student experience with a modern interface
  • Reducing the need for users to duplicate tasks

Summary

Heriot-Watt University has been using Ellucian Banner for 16 years. Chris Pirie, Student Systems Manager at Heriot-Watt University, shares how the institution has been able to improve the staff and student admissions experience across their global campuses with CRM Recruit.

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