AI Virtual Student Assistant for Higher Ed

Empower Students. Unburden Your Staff.

Always-On Support

Answer common questions instantly with AI-driven chat available on web and mobile.

Reduce Call and Ticket Volume

Automate routine inquiries and routing so your team can focus on complex, high-impact student needs.

Guide Students to Action

Send proactive reminders about missing forms, document deadlines, or next steps to keep students on track and compliant.

Personalize Every Interaction

Connect the virtual assistant to your ERP and CRM data to deliver personalized responses. Students can ask about aid status, application steps, or registration while receiving specific, policy-aligned answers instantly.

Improve Efficiency Across Departments

Integrate the assistant with other campus systems to answer questions related to billing, housing, registration, and more. Each interaction is logged for reporting, helping leaders track engagement and identify process improvements.

Counter With background

reduction in call center volume.

Ellucian customer results, 2025

of student questions resolved instantly.

Ellucian customer results, 2025

availability across web and mobile.

Ellucian customer results, 2025

AI Virtual Student Assistant Powers Faster, Smarter Aid Completion

“With better data access and tools, we can now identify and reach students before they fall off track—helping them navigate roadblocks and re-enroll to finish their education.”

Kohle Paul

/ VP Student Affairs